Navigating the Digital Divide

I am delighted to have finished the very educational 16 hour course and thoroughly enjoyed it. Further, I already plan to choose Westbay Mediation Educations Services online interactive for my next renewal! Thank you again!
Elizabeth W., Ft Lauderdale, FL

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I have to tell you (nothing against the annual program in Orlando, which is the only mediator continuing education course I’ve taken), but you guys really knocked it out of the park. Fantastic job. I really appreciate the hands-on business approach. I will likely use you guys instead for the future, no slight to them, but I really appreciated the real world detail in this course. Thanks again for the help.
, Orlando, FL

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Once again I found your classes to be very informative and enjoyable. You have a very pleasant cadence and speak very clearly and concisely. I will continue to recommend you to all my colleagues.
Steven T., Sarasota, FL

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I just want to let you know that Module 40 in which you discussed with Wayne X-rays and MRIs was my favorite presentation.
Joseph K. , Plantation, FL

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You were great at responding even on the weekend! Remarkable.
Deborah C., Orlando, FL

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1 The Business of Mediation
The Business of Mediation in General
Overview of online mediation platforms

2 Foundations of Online Mediation
Common ethical dilemmas in online mediation

3 Autonomy and Protection in Online Mediation
Ethical Concerns for Online Mediations
Exercise of Free Will During Online Mediations

4 Professionalism and Ethics in Mediation
Maintaining professional standards in the online environment
Emerging Trends in ADR