Understanding Cultural Competency

Mediator Ethics | Interpersonal Violence | Diversity Awareness
Circuit/County Mediator | Family Mediator | General CME Courses

 

This course explores the use of cultural competency in the dispute resolution arena. Here cultural competency refers to the communication between people who may have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, and sexual orientation. In this course we examine how mediators may leverage their understanding of people belonging to different cultures (or communities) to help resolve issues and create better outcomes.

Credits

1 hour of diversity/cultural awareness

Who Should Do This Course?

All Certified Mediators

 

Reviews

I just want to let you know that Module 40 in which you discussed with Wayne X-rays and MRIs was my favorite presentation.
Joseph K. , Plantation, FL

Excellent program !!! Look forward to recommending you to others
, Jacksonville, FL

Very good course! I've conducted over 3,000 Mediations in Northwest Florida since 2001 and I still learned quite a bit so Thank you!
Mary B., Miami, FL

I truly appreciated your course. The instruction was excellent, and it was a pleasure to listen to you both and you’re naturals on camera!
Larry M, Tampa, FL

What a relief for me and Westbay Mediation helped to make this happen. Thank You so much for assisting me to get this done.
Kim M, Deland, FL

View Course Outline


1 Foundations of Cultural Competency
About Cultural Competency and How To Leverage It
Using Diversity To Build Your Mediation Practice

2 Building a Culturally Competent Mediation Practice
Top 5 Things Consumers Look For When Choosing A Mediator
Top 3 Things Attorneys Look For When Choosing A Mediator

 

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Policy and Procedures

Your satisfaction is guaranteed. If dissatisfied, you'll receive a full refund. Upon registration, you'll receive course access credentials. A downloadable certificate will be provided upon completion and should be submitted with your renewal application.

 

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• Ethics & Best Practices
• Mediator Ethics Quiz
• CME State Guide

 

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