Understanding Cultural Competency

 

This course explores the use of cultural competency in the dispute resolution arena. Here cultural competency refers to the communication between people who may have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, and sexual orientation. In this course we examine how mediators may leverage their understanding of people belonging to different cultures (or communities) to help resolve issues and create better outcomes.

Credits

1 hour of diversity/cultural awareness

Who Should Do This Course?

All Certified Mediators

 

I have to tell you (nothing against the annual program in Orlando, which is the only mediator continuing education course I’ve taken), but you guys really knocked it out of the park. Fantastic job. I really appreciate the hands-on business approach. I will likely use you guys instead for the future, no slight to them, but I really appreciated the real world detail in this course. Thanks again for the help.
, Orlando, FL

Excellent program !!! Look forward to recommending you to others
, Jacksonville, FL

This is a quick thank you for the efforts you put in to your meditation seminars. Having been an attorney for over 30 years and a mediator for over 10, I have certainly participated in my fair share of continuing education. Yours is among the most informative, competent, and rewarding seminar(s) I have experienced.
, Fernandina Beach, FL

Very impressive. Thank you.
Jan R., Miami, FL

EXCELLENT Mediator Certification Renewal courses! Great support. Got all 16 hours. Best in the business. Thank you!!
Constance D., Pagosa Springs, CO


1 Foundations of Cultural Competency
About Cultural Competency and How To Leverage It
Using Diversity To Build Your Mediation Practice

2 Building a Culturally Competent Mediation Practice
Top 5 Things Consumers Look For When Choosing A Mediator
Top 3 Things Attorneys Look For When Choosing A Mediator

 


Register For This Course


Policy and Procedures

Your satisfaction is guaranteed. If dissatisfied, you'll receive a full refund. Upon registration, you'll receive course access credentials. A downloadable certificate will be provided upon completion and should be submitted with your renewal application.


 

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(813) 966-4503