On-Demand Continuing Mediator Education · ETH2009

Navigating the Digital Divide

The mediation room has changed. The ethical questions have not disappeared.

Online mediation creates opportunities for access and efficiency—and new reasons to think carefully about confidentiality, participation, autonomy, and professional responsibility.

Enroll Now Explore Course Outline
3 Hours CME · 1 Ethics + 2 General Self-Paced Online Certificate Upon Completion

Course Snapshot

  • 3 Hours CME · 1 Ethics + 2 General
  • On-demand online instruction
  • Westbay Learning Console™
  • Certificate on completion
  • Tuition: $89.00
The Professional Challenge

A screen changes more than where people sit.

Technology can facilitate the conversation. It cannot replace the mediator’s responsibility for the process.
Inside the Course

Practical lessons. Relevant professional judgment.

A focused look at the subjects covered in Navigating the Digital Divide.

Module 01

The Business of Mediation

The business context of mediation and an overview of online mediation platforms.

Module 02

Foundations of Online Mediation

Common ethical dilemmas arising in the virtual mediation environment.

Module 03

Autonomy & Protection

Ethical concerns and the exercise of free will during online mediations.

Module 04

Professionalism & Emerging Practice

Maintaining professional standards online and recognizing emerging trends in ADR.

What You'll Learn

Ideas you can take into your practice.

  • Identify practical ethical challenges unique to online mediation.
  • Consider how technology affects participant autonomy and privacy.
  • Recognize professional responsibilities that remain constant across formats.
  • Evaluate virtual process decisions with greater care.
Who It's For

Built for practicing mediators

Certified mediators who conduct, plan to conduct, or want to better understand online mediation.

Apply all course principles in accordance with your certification standards and applicable professional rules.

Enrollment

Professional education on your schedule.

Study on demand through the Westbay Learning Console™. Complete the course and access your certificate upon completion.

Credit: 3 Hours CME · 1 Ethics + 2 General. Confirm any applicable certification and renewal requirements.

One-Time Course Tuition

Navigating the Digital Divide

$89.00

ETH2009 · 3 Hours CME · 1 Ethics + 2 General · On-Demand

Good to Know

Questions before you enroll?

Does this course teach a particular meeting platform?

No. The focus is on online mediation processes, judgment, and professional responsibilities rather than training on a single software product.

How is the credit categorized?

The currently published course allocation is one hour of ethics and two hours of general CME. Confirm acceptance for your credential.

Is the course live or on demand?

It is offered online for self-paced learning. Follow the current course instructions for participation and completion.

What if I need help selecting CME credit?

Call Westbay at (813) 966-4503 to discuss your course selection.