Ethical Challenges Facing Online Mediations

Course Categories
Mediator Ethics | Interpersonal Violence | Diversity Awareness
Circuit/County Mediator | Family Mediator | Appellate Mediator |
General CME Courses |


This course explores some of the ethical challenges facing online mediation. Online mediation is an emerging method for conducting mediations. Unlike traditionally mediations were conducted face-to-face with all the parties convening in the same physical location, online mediation uses live real-time video technology to conduct the meeting. Modernly, people are becoming more accustomed to communicating using real-time video, and mediation participants are demanding alternative meeting methods. The popularity of Zoom, Skype, and Webex is testament to the fact that real-time video communication is here to stay. Conducting mediations online allows the mediator to; expand mediation services beyond their local community, serve a wider audience of people, overcome cultural barriers, increase public awareness of mediation, and include the millennial and younger members of our population. So join us in the journey and discover a whole new way of resolving disputes.


4 hours of mediator ethics


This is a quick thank you for the efforts you put in to your meditation seminars. Having been an attorney for over 30 years and a mediator for over 10, I have certainly participated in my fair share of continuing education. Yours is among the most informative, competent, and rewarding seminar(s) I have experienced.
Bob S., Fernandina Beach, FL

Thank you! The videos were very well done, interesting and informative. I was pleasantly surprised how much I enjoyed you and your husband’s presentations.
Steven T., Sarasota, FL

The course was perfectly organized, the website functioned without a problem, and with equal importace, your employee who assisted me was superlative.
Patrick C., Gulf Breeze, FL

EXCELLENT Mediator Certification Renewal courses! Great support. Got all 16 hours. Best in the business. Thank you!!
Constance D., Pagosa Springs, CO

All I can say is that I could never have done it without you.
Larry P., Naples, FL

I watched the section about imaging, and, as an MD, I thought you explained it all very clearly so that non-medical people should understand...
Joel K., Parkland, FL

You were great at responding even on the weekend! Remarkable.
Deborah C., Orlando, FL

I just want to let you know that Module 40 in which you discussed with Wayne X-rays and MRIs was my favorite presentation.
Joseph K. , Plantation, FL

Very good course! I've conducted over 3,000 Mediations in Northwest Florida since 2001 and I still learned quite a bit so Thank you!
Mary B.,

I am delighted to have finished the very educational 16 hour course and thoroughly enjoyed it. Further, I already plan to choose Westbay Mediation Educations Services online interactive for my next renewal! Thank you again!
Elizabeth W., Ft Lauderdale, FL

Very impressive. Thank you.
Jan R.,

As long as you remain there, everything is going to be perfect with Westbay Mediation as always!!! See you next renewal Aliya!
Angie C., Miami, FL

01 Online Mediations Primer
02 Challenges Facing Online Mediation
03 Ethical Concerns For Online Mediations
04 Exercise of Free Will During Online Mediations
05 Frequent Ethical Misunderstandings [29.13 min]
06 Ethical Pitfalls To Avoid In Family Mediations
07 Ethics for PI Mediators
08 Top 5 Things Consumers Look For When Choosing A Mediator
09 Top 3 Things Attorneys Look For When Choosing A Mediator


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Policy and Procedures

There is no risk on your part in taking this course. If you are not satisfied we will provide you with a full refund. Upon payment and approval of your registration, we will email you access credentials to the course. Upon completion of this course a downloadable electronic certificate will be provided, along with a detailed course outline. You may attach these documents to your mediator renewal application.