Understanding Cultural Competency

Course Categories
Mediator Ethics | Interpersonal Violence | Diversity Awareness
Circuit/County Mediator | Family Mediator | Appellate Mediator |
General CME Courses |

Overview

This course explores the use of cultural competency in the dispute resolution arena. Here cultural competency refers to the communication between people who may have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, and sexual orientation. In this course we examine how mediators may leverage their understanding of people belonging to different cultures (or communities) to help resolve issues and create better outcomes.

Credits

1 hour of diversity/cultural awareness

 

This is a quick thank you for the efforts you put in to your meditation seminars. Having been an attorney for over 30 years and a mediator for over 10, I have certainly participated in my fair share of continuing education. Yours is among the most informative, competent, and rewarding seminar(s) I have experienced.
Bob S., Fernandina Beach, FL

Thank you! The videos were very well done, interesting and informative. I was pleasantly surprised how much I enjoyed you and your husband’s presentations.
Steven T., Sarasota, FL

The course was perfectly organized, the website functioned without a problem, and with equal importace, your employee who assisted me was superlative.
Patrick C., Gulf Breeze, FL

EXCELLENT Mediator Certification Renewal courses! Great support. Got all 16 hours. Best in the business. Thank you!!
Constance D., Pagosa Springs, CO

All I can say is that I could never have done it without you.
Larry P., Naples, FL

I watched the section about imaging, and, as an MD, I thought you explained it all very clearly so that non-medical people should understand...
Joel K., Parkland, FL

You were great at responding even on the weekend! Remarkable.
Deborah C., Orlando, FL

I just want to let you know that Module 40 in which you discussed with Wayne X-rays and MRIs was my favorite presentation.
Joseph K. , Plantation, FL

Very good course! I've conducted over 3,000 Mediations in Northwest Florida since 2001 and I still learned quite a bit so Thank you!
Mary B.,

I am delighted to have finished the very educational 16 hour course and thoroughly enjoyed it. Further, I already plan to choose Westbay Mediation Educations Services online interactive for my next renewal! Thank you again!
Elizabeth W., Ft Lauderdale, FL

Very impressive. Thank you.
Jan R.,

As long as you remain there, everything is going to be perfect with Westbay Mediation as always!!! See you next renewal Aliya!
Angie C., Miami, FL

01 Using Diversity To Build Your Mediation Practice.mp4
02 Top 5 Things Consumers Look For When Choosing A Mediator
03 Top 3 Things Attorneys Look For When Choosing A Mediator

Target Audience

All Certified Mediators

 

Course Registration

Dates
LocationFees
On Demand
Online

Secure Checkout!

Policy and Procedures

There is no risk on your part in taking this course. If you are not satisfied we will provide you with a full refund. Upon payment and approval of your registration, we will email you access credentials to the course. Upon completion of this course a downloadable electronic certificate will be provided, along with a detailed course outline. You may attach these documents to your mediator renewal application.