Course Details
This course explores the use of cultural competency in the dispute resolution arena. Cultural Competency refers to the communication between people who have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, and sexual orientation. In this course we examine how mediators may leverage their understanding of people belonging to different cultures (or communities) and create better outcomes.
Credits
1 hour of diversity/cultural awareness
Modules
01 About Cultural Competency
02 Top 5 Things Consumers Look For When Choosing A Mediator
03 Top 3 Things Attorneys Look For When Choosing A Mediator
Course Registration
There is no risk on your part in taking this course.
If you are not satisfied we will provide you with a full refund.
Upon payment and approval of your registration, we will email you
access credentials to the course. Upon completion of this course
a downloadable electronic certificate will be provided, along with a detailed course outline.
You may attach these documents to your mediator renewal application.