As long as you remain there, everything is going to be perfect with Westbay Mediation as always!!!
See you next renewal Aliya!

Angie C. Miami, FL

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Very good course! I've conducted over 3,000 Mediations in Northwest Florida since 2001 and I still learned quite a bit so Thank you!
Mary B. Miami, FL

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EXCELLENT Mediator Certification Renewal courses! Great support. Got all 16 hours. Best in the business. Thank you!!
Constance D. Pagosa Springs, CO

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1 The Business of Mediation
The Business of Mediation In General
Emerging Trends In ADR

2 Building Your Practice
Offering Mediation Services
Laying the Foundation for Sales Success
Mastering Your Marketing Channels
The Art of Offering Mediation Services
Building a Sustainable Practice
Using Diversity To Build Your Mediation Practice

3 Understanding Domestic Violence
Definitions of IPV
Forms of IPV
Root Causes of IPV
Impacts of IPV
Methods of Screening
Duty to Report DV

4 Ethics and Professionalism
Frequent Ethical Misunderstandings
Challenges Facing Online Mediation
Ethical Concerns For Online Mediations
Exercise of Free Will During Online Mediations
Professionalism In Mediation

5 Negotiation and Communication
Introduction To The Art of Negotiating
Things We Frequently Negotiate
Fundamental Concepts of Negotiation
Elements of Negotiation
Essential Negotiation Skills
Strategic Planning In Negotiation

6 Commercial Case Mediation Skills
Fundamentals of PI Mediation
Dynamics of PI Mediation
Negotiating Strategy In PI Mediation
Negotiating With PI Claims Adjusters
X-Ray and MRI Must Know